Terms & Conditions
Last updated 6 August 2026.
Orders
An order is a request to supply the selected product using the registration and options entered by the customer. Moore Plates may pause or reject an order when payment, identity, entitlement, product information or legal-use requirements are incomplete.
Customer-supplied information
The customer is responsible for checking the registration, delivery details, product type, quantity and intended use before submitting the order.
Custom-made products
Number plates are usually made to the customer’s specification. Cancellation and return rights for personalised goods can differ from standard products. This does not remove rights relating to faulty, damaged or incorrectly supplied goods.
Payment and invoices
Payment is taken through the available checkout method. An order invoice and status appear in My Orders after the record is created or updated.
Documents
Moore Plates may request acceptable identity and registration-entitlement evidence before manufacture. False, altered or unauthorised documents may lead to cancellation and further action where required.
Delivery
Delivery estimates are not guaranteed unless expressly agreed. Customers should contact Moore Plates promptly about missing, damaged or incorrectly addressed deliveries.
Liability
Nothing in these terms excludes liability that cannot legally be excluded. Moore Plates is not responsible for losses caused by inaccurate customer instructions, unlawful plate use or circumstances outside reasonable control.
Contact
Questions about these terms can be sent to mooreplates@hotmail.com.